Skip to main content
    CorrCoach

    Support

    Find the exact support path.

    Start with the code shown in CorrCoach. It opens the safe, public next steps for that issue.

    No code? Email [email protected] or sign in to check your account.

    Error code help

    Open the code before sending a message.

    Codes point to a public explanation without exposing private workout data or internal system details. Use the search above for any code, or open a common path below.

    CC0400 · 0xCC0400Request format problemCorrCoach could not accept the request as submitted.CC0401 · 0xCC0401Session expiredYour sign-in session is missing, expired, or could not be refreshed.CC0402 · 0xCC0402Billing action requiredThe action needs an active plan, entitlement, or AI credit balance.CC0403 · 0xCC0403Access not availableYour account is signed in but does not currently have access to that action.CC0404 · 0xCC0404Item not foundCorrCoach could not find the requested workout, invite, page, or record.CC0409 · 0xCC0409State conflictThe request conflicts with the current server state.

    More support paths

    For lane capabilities, use the plan comparison page. For account data, use the privacy policy or accessibility statement. Connected-device questions follow Apple Health and Fitness, Strava Developers, and Garmin Developer guidance.